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1 year ago
Step by step chat sales process đ
âI canât close sales on chatâ
I hear this all the time from my coaching clientsâŚ
They think they need hour long sales calls to sell anything over $1K
Truth is: You can make millions without even picking up the phone
âBut I donât have any leadsâ
If youâre making content on IG and getting followers⌠every single person is a conversation waiting to happen
1. Start the Conversation
The key is to open the conversation the right way
If you mess this up⌠youâll get put in the friend zone instantly. And nobody likes that;)
So hereâs what to send:
Msg 1 - Hey [Name]
Msg 2 - Thanks for the follow:)
Msg 3 - Are you here for the content/vids or are you looking to [get in shape, grow your biz, get more sales, etc.]
If they lean in, move to the next step
2. Qualifying
I call this the Doctor Frame
When youâre a doctor, treatment without diagnosis is malpractice
Think of your conversations in the same light⌠Seek to understand rather than sell
Here are 3 questions to ask:
1. Tell me a bit about your situation? [team size, current weight, marketing spend, etc.]
2. Where do you want to go in the next [insert time frame]?
3. What are you struggling with to get there?
These questions seem basic, but the magic is in the follow up
Whatever pain comes up from those answers, double down on it
Just like a doctor, push on the bruise
If theyâre qualified AND want help, thatâs where closing comes in
3. Closing
The key to chat sales is to sell from the heels. Give them an opportunity to lean in.
Here are 3 questions that will get them swim towards you:
1. Do you want help so you can [outcome]?
2. Have you ever worked w/ a [coach, agency, etc.]?
3. I just launched this [product or service] with [insert high-level details] would you be interested?
If they show interest, this sets the stage for the offer. If they arenât receptive, feel free to lean out.
+ if youâve got a killer offer, your product or service will sell itself;)
Got to my instagram and message me âSBCâ
And Iâll send you my FULL Sell by Chat Playbook (including my Offer Template)
@danmartell